Our policies have a term of 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for return, the item must be unused and in the same condition in which you received it. It must also be in its original packaging.

To make a return, you must provide us with a receipt, price tag or proof of purchase. All packaging of the product (boxes, warranty cards, etc.) as well as certificates of authenticity, classification and valuation must be returned with the item.

In certain situations, only a partial refund will be issued: (if applicable).

Any item that is not in original condition, damaged, or missing parts for reasons not due to an error on our part.

* Any item returned more than 30 days after delivery.


Refund (if applicable)

Once we have received and inspected the returned item, we will send you an email confirming that we have received it. We will also notify you of our decision whether or not to approve your request for a refund.

If your request is approved, your refund will be made and you will receive a gift card code for the same amount within a specified period of time.

Refunds will be made within a specified time period.


Delayed or not received refunds (if applicable).

If you have not yet received your refund, please contact us at support@tymaz.org.


Sold Out Items (if applicable).

Only regular priced items are eligible for refund. Sorry, sold out items cannot be refunded.


You must pay your own shipping costs to return your item. Shipping charges are not refundable. If you receive a refund, the return shipping cost will be deducted from the refund.


The time period for receiving the exchanged product may vary depending on where you live.
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You must use a delivery service that allows you to track your shipment or purchase delivery insurance. We do not guarantee receipt of the returned item.